NeatSchool Notification E-mails September 22, 2010Posted by NeatSchool in Communication.
Notification e-mails is a key NeatSchool communication feature. For instance, for a while now the administrator could set up their deployment so that notification e-mails are sent when a new enrollment is submitted. All one had to do was to navigate to the E-mail Settings dialog box and set the e-mail addresses of the administrative recipients and the return e-mail address.
This week we introduce notifications on three other events: when a student starts, when the class or service of a student changes and when a student is terminated. These notification e-mails contain the class and service of the student. Unlike the administrative events that are only sent to the administrative e-mails addresses these e-mails are also sent to the e-mail addresses registered with the account of the student.
There are multiple ways to disable these notifications. First, at the E-mail Notifications tab of the Settings dialog box there is a checkbox; if you uncheck it, no notification e-mails are sent. Second, when you perform any of the actions that would generate these notifications, the form has a checkbox; if you uncheck it, no notification is sent for this particular action. Finally, some times after you finished with an action, you realize you made a mistake and you do not want the parents to be notified about this change because you will change in anyways. It is very easy to deal with this case too: Notification e-mails are by design delayed by about 15 minutes. If you open the Events dialog box in the next 15 minutes, you will see a small envelope icon next to events that will generate an e-mail. Click on the event icon and select the Cancel Notification action. No notification e-mail will be sent for this event.
We hope that notifications will help you to better communicate with your staff and your parents. We plan to add notifications for more events and as always we look forward to your feedback.